Role Overview
The Associate Account Manager provides operational and data-focused support to account teams of assigned clients and coalitions, managing reporting requests, operational cases, and service tickets, and researching account-specific issues.
What You Will Do
The AAM works across multiple systems, tools, and data sources to complete operational deliverables, identify service trends, support issue resolution, and respond to evolving account-team and business needs.
Why It Might Be a Fit
The AAM must collaborate with the Account Manager, Account Executive, Clinical Account Executive, and internal operational partners to successfully service the entire book of business.
Requirements
- Bachelor’s degree in a related field or 2+ years of relevant experience
- Strong technology skills, including Microsoft Excel, Outlook, Word, and PowerPoint
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Self-driven and accountable
- Comfortable working with ambiguity and changing priorities
- Ability to collaborate cross-functionally and coordinate deliverables across multiple stakeholders
To apply for this job please visit cigna.wd5.myworkdayjobs.com.
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