Global People Operations Manager

Role Overview

The Global People Operations Manager will own the services, processes, and infrastructure that support employees and managers across the employee lifecycle. This is an equal parts operational leadership and transformation role, where you will make sure the fundamentals work brilliantly, while building a more scalable, technology-enabled operating model.

What You Will Do

The role involves leading a responsive, high-quality first line of People support, owning and continuously improving core employee-lifecycle processes, and strengthening the accuracy, controls, and governance of HRIS and People data.

Why It Might Be a Fit

The ideal candidate will have significant experience leading a global People Operations, HR Operations, Shared Services, Employee Experience, or related function, and a track record of transforming operations, simplifying processes, and implementing workflow, self-service, automation, or AI-enabled solutions.

Requirements

• Significant experience leading a global People Operations, HR Operations, Shared Services, Employee Experience, or related function
• Strong operational knowledge across employee support, Employee Relations, HRIS, People data, policies, and the employee lifecycle
• A track record of transforming operations, simplifying processes, and implementing workflow, self-service, automation, or AI-enabled solutions
• Experience establishing effective case management, ticketing, or tiered support models, with sound judgement about what can be standardised and what needs deeper expertise or context

Benefits

• Competitive salary
• Benefits
• Opportunities for growth and development
• Flexible work arrangements
• A culture that values diversity, equity, and inclusion