NA Product Manager, Loyalty & Customer Experience

Be a key part of Circle K’s journey as we evolve and scale our global loyalty ecosystem and deliver meaningful, personalized customer experiences at every interaction. This role is critical in shaping how we move from transactional interactions to long-term customer relationships that drive sustained growth.

Requirements

• 3–5 years of experience as a Product Manager owning digital products end-to-end.
• Proven track record of delivering measurable customer and business outcomes, not just features.
• Experience with customer-facing platforms (mobile, web, CRM, or loyalty programs).
• Strong understanding of KPIs tied to engagement, retention, and customer lifetime value.
• Experience working in Agile environments.
• Ability to prioritize based on value, balancing short-term wins with long-term impact.
• Strong stakeholder management and ability to influence without authority.
• Technical fluency with digital platforms, integrations, and data ecosystems.

Benefits

• Equal Opportunity Employer
• Reasonable Accommodation for applicants with disabilities