Sales Operations Manager

Role Overview

The Sales Operations Manager will own end-to-end management of the sales forecasting process, including data analysis and recommendations to sales leadership. They will build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools. The manager will analyze sales performance metrics, pipeline health, and forecast accuracy, integrating operational insights from multiple domains to advise leadership.

What You Will Do

The Sales Operations Manager will support Annual Planning, including territory design and quota setting within the Splunk Americas Sales and Partner organizations. They will analyze partner demand generation, pipeline health, velocity, and conversion to hit quarterly targets. The manager will establish and monitor rigorous SLAs and KPIs to ensure organizational accountability and alignment.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in Sales Operations, Business Operations, or a relevant function. They will have a Bachelor’s degree in Business, Marketing, or a related field. The candidate should have high proficiency with CRM software (e.g. Salesforce), advanced excel skills, and experience with BI Tools (e.g. Tableau).

Requirements

• 3+ years of experience in Sales Operations, Business Operations, or a relevant function
• Bachelor’s degree in Business, Marketing, or a related field
• High proficiency with CRM software (e.g. Salesforce)
• Advanced excel skills
• Experience with BI Tools (e.g. Tableau)

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (10 paid holidays, 1 floating holiday, 16 days of paid vacation time per full calendar year)
• Flexible vacation time off program
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles
• Performance-based incentive pay on top of base salary for sales roles