Senior Solutions Engineer – AI-Native Managed Services & Agentic Operations

Role Overview

As the Principal Solutions Architect for AI-Native Managed Services & Agentic Operations, you will be the chief technical and operational authority driving the transformation of partner-delivered managed services across the UK & Ireland. You will bridge the gap between enterprise business outcomes, partner profitability, and Cisco’s next-generation platform portfolio.

What You Will Do

You will lead the modernisation of partner Network Operations Centres (NOCs) and Security Operations Centres (SOCs), architecting how Cisco Cloud Control (CCC), Cisco Partner IQ, ThousandEyes, and Agentic AI workflows form the bedrock of self-healing, autonomic IT operations.

Why It Might Be a Fit

You will advise Partner CTOs, Managed Service Practice Leads, and Cisco engineering leadership, designing cutting-edge XaaS blueprints that redefine modern managed services.

Requirements

• Extensive Experience in Managed Services Architecture
• Deep NOC/SOC Operational Knowledge
• AIOps & Agentic Automation Fluency
• Cross-Domain Technical Depth
• Executive Advisory & Commercial Acumen