Senior Technical Program Manager – NPI & Technical Sales Enablement – Splunk

Role Overview

Join the GFERS team, where we drive the New Product Introduction (NPI) Technical Enablement Framework across platform, security, and observability domains. Our team serves as the critical bridge between Product Management, Engineering, and GTM Field Leadership to ensure our global technical sales force is fully equipped for every innovation.

What You Will Do

Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize the formal NPI intake model and govern the Launch Tiering Framework aligned to the Cisco Product Development Methodology (CPDM).

Why It Might Be a Fit

Success in this role means ensuring high-quality technical enablement is delivered across all release phases—from Alpha to General Availability—to maximize market impact.

Requirements

• 8–10+ years of Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.
• Demonstrated experience in New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems like Jira, Asana, or Confluence.
• Strong understanding of technical selling personas (SEs/SAs) and the specific assets and skills required for NPI readiness.
• Professional background in security, ITOps, observability, or data management and analytics.
• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience.

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses subject to Cisco’s policies
• Performance-based incentive pay on top of base salary for sales roles