Technical Program Manager – NPI & Technical Sales Enablement – Splunk

Role Overview

Join the GFERS team to drive the New Product Introduction (NPI) Technical Enablement Framework across platform, security, and observability domains. As a Technical Program Manager, you will lead NPI and Technical Sales Enablement to ensure Solutions Engineers and Architects are technically ready for product launches.

What You Will Do

Operationalize the formal NPI intake model, govern the Launch Tiering Framework, and drive the implementation of structured content for agentic NPI enablement. You will leverage AI-tooling to increase team workflow efficiencies and ensure high-quality technical enablement is delivered across all release phases.

Why It Might Be a Fit

You will have experience in NPI life cycles, stage-gate governance, and tracking systems like Jira, Asana, or Confluence. You will have a strong understanding of technical selling personas (SEs/SAs) and the specific assets and skills required for NPI readiness.

Requirements

• 8–10+ years of Technical Program Management, Product Operations, or Technical Sales Enablement in enterprise cloud, SaaS, or cybersecurity.
• Demonstrated experience in New Product Introduction (NPI) life cycles, stage-gate governance, and tracking systems like Jira, Asana, or Confluence.
• Strong understanding of technical selling personas (SEs/SAs) and the specific assets and skills required for NPI readiness.
• Professional background in security, ITOps, observability, or data management and analytics.
• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience.

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away
• Optional 10 paid days per full calendar year to volunteer
• Performance-based incentive pay on top of base salary