Business Support Manager – Strategic Projects, Securities and Pricing Operations

Role Overview

The Business Support Manager will lead operational enablement, End-User Computing (EUC) governance, maintenance, and tactical development within the Business Support unit. The role holder will serve as the technical subject matter expert to analyze, maintain, and amend codebases in response to evolving business and regulatory requirements.

What You Will Do

Maintain the complete inventory of End-User Computing tools (EUCs/UDAFs) utilized across Operations, conduct periodic health checks, user access reviews, performance diagnostics, and system testing on in-scope EUCs, and support strategic migration initiatives toward enterprise-grade, IT-supported applications or modern low-code/automation platforms.

Why It Might Be a Fit

The ideal candidate will have strong proficiency in VBA/Excel Macros, Python, SQL, and PowerShell/shell scripting, experience with C#/.NET or web technologies (HTML/JS) is an advantage, and proven capability in querying, manipulating, and optimizing relational databases (SQL Server, Oracle, MS Access) and handling complex data models.

Requirements

• Programming & Scripting: Strong proficiency in VBA/Excel Macros, Python, SQL, and PowerShell/shell scripting.
• Database & Data Management: Proven capability in querying, manipulating, and optimizing relational databases (SQL Server, Oracle, MS Access) and handling complex data models.
• Automation & Modernization Tools: Exposure to modern enterprise workflow and automation platforms (e.g., Power Automate, Alteryx, UiPath, SharePoint lists, APIs) is highly desirable.
• SDLC & Testing Methodology: Thorough understanding of the Software Development Life Cycle (SDLC) tailored to rapid EUC development, including unit testing, regression testing, UAT, and change governance.

Tagged as: Excel, Power Automate, Python, SQL