Director, Campaign Operations

Role Overview

The Director, Campaign Operations will play a critical role in helping City Year bring an ambitious campaign to life, translating campaign goals into coordinated action across the organization. This is an exciting moment to join City Year as we build the systems, rhythms, and shared momentum needed to rally people around a bold vision for growth and impact.

What You Will Do

The Director leads the campaign’s operating system, ensuring the campaign has clear governance, meeting cadences, decision-making structures, and follow-through across all major workstreams. This role manages campaign dashboards, milestones, action items, risks, dependencies, and accountability tools so leaders have visibility into progress and teams remain focused on the highest-priority work.

Why It Might Be a Fit

Success in this role requires exceptional organizational leadership, strong analytical capability, operational rigor, executive presence, and the ability to inspire action through influence, clarity, and structured accountability.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• Minimum 8–12 years of progressive experience in campaign management, fundraising operations, strategic operations, program management, revenue operations, or organizational effectiveness
• Experience supporting complex, multi-year fundraising campaigns or large-scale organizational initiatives
• Demonstrated ability to build credibility and manage accountability with senior executives, board members, campaign volunteers, donors, and cross-functional leaders
• Strong analytical, facilitation, executive communication, forecasting, and performance management skills
• Demonstrated ability to coordinate multiple priorities, workstreams, risks, dependencies, and stakeholders across a matrixed organization
• Strong understanding of constituent relationship management systems, campaign reporting tools, dashboards, and data governance practices

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accidental death and dismemberment insurance
• Disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)
• Vacation days
• Sick days
• Organization holidays

Tagged as: Clari, Forecasting