People Operations Manager

Role Overview

The People Operations Manager plays a critical role in aligning people strategies with operational and departmental goals across multiple collision repair centers, the Support Center, and 360ALIGN locations. Acting as both a strategic advisor and hands-on HR leader, the People Operations Manager partners closely with operational and departmental leadership to drive engagement, performance, and compliance while fostering a culture grounded in the company’s core values.

What You Will Do

Support the full spectrum of HR responsibilities, including employee relations, performance management, compliance, benefits coordination, unemployment claims, and talent development — while delivering consistent and exceptional teammate experiences.

Why It Might Be a Fit

The ideal candidate will have a proven success building strategic partnerships with operational leadership, strong employee relations, conflict resolution, and coaching skills, and excellent interpersonal, communication, and analytical abilities.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• Minimum of 7 years of progressive HR experience, preferably in a multi-site or field-based environment
• SHRM-CP or PHR certification preferred but not required
• Proven success building strategic partnerships with operational leadership
• Strong employee relations, conflict resolution, and coaching skills
• Excellent interpersonal, communication, and analytical abilities
• Able to connect and build rapport with teammates at all levels of the organization
• Strong organizational and problem-solving skills with attention to detail
• Proficiency in HRIS systems (Paycom or similar) and Microsoft Office Suite
• Valid driver’s license and clean driving record with the ability to travel regularly to assigned locations as business needs require
• Experience in the collision repair or automotive industry preferred