Growth Strategist, Strategic (Deployment Strategist)

Role Overview

The Growth Strategy (Customer Success) team at Clay is responsible for helping customers unlock the full potential of the platform. The Growth Strategist will act as a trusted advisor to Clay’s largest and most complex enterprise customers, driving real business outcomes and building relationships at the executive level.

What You Will Do

The Growth Strategist will own a portfolio of Clay’s largest and most strategic accounts, building deep relationships and driving expansion pipeline across these accounts. They will also develop deep product fluency, partner with Sales, Product, Engineering, and Marketing to represent the voice of the largest customers, and own forecasting, KPI tracking, and executive reporting on expansion, retention, and account health.

Why It Might Be a Fit

The ideal candidate will have 6+ years of experience in customer-facing roles at a B2B SaaS company, including meaningful experience managing large or executive-level accounts. They will also have a track record of driving revenue growth, expansion, and retention within an enterprise or strategic account segment, and strong relationship-building and communication skills.

Requirements

• 6+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
• meaningful experience managing large or executive-level accounts
• track record of driving revenue growth, expansion, and retention within an enterprise or strategic account segment
• strong relationship-building and communication skills
• systems-thinking mindset
• technical aptitude and curiosity
• familiarity with the GTM space (not required, but a strong plus)