GTM Engineer – CX

Role Overview

The GTM Engineer – CX will focus on elevating post-sale workflows, building automations to prevent churn and identify expansion opportunities, and partnering with the CX org to turn customer data into proactive, measurable action.

What You Will Do

Build and own post-sale workflow automations, partner with Growth Strategy and Product Support, build tooling to surface customer context, and push the limits of Clay and extend its platform into new use cases.

Why It Might Be a Fit

The ideal candidate will have at least 6-10 years of experience in RevOps, GTM Engineering, or a similar applied technical discipline, with a strong understanding of the CX org motion and the ability to build and problem solve with methods incorporating Python, JavaScript, SQL, or TypeScript.

Requirements

• At least 6-10 years working in a combination of RevOps, GTM Engineering or other similar applied technical discipline
• At least 3 years in RevOps/Sales Ops or GTM Engineering or equivalent
• Experience building, developing or connecting core systems like Salesforce and adjacent GTM systems
• Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, or TypeScript
• Track record of deploying and building AI-powered internal tools, automations, or agentic workflows
• Experience using data warehouses, BI tools, or event-driven systems
• Executive presence and ability to communicate concisely and confidently even about technical topics with non-technical people