Principal Customer Success Manager

Role Overview

We’re seeking a Principal Customer Success Manager to join our team and lead strategic customer relationships across our most valuable accounts.

What You Will Do

You’ll act as a trusted advisor to executive stakeholders, deliver measurable business outcomes, and help drive long-term customer success, retention, and expansion.

Why It Might Be a Fit

This is a senior individual contributor role for someone who is both strategic and hands-on, with deep experience in consultative customer engagement, cross-functional influence, and delivering value in a fast-paced SaaS environment.

Requirements

• strategic and hands-on
• deep experience in consultative customer engagement
• cross-functional influence
• delivering value in a fast-paced SaaS environment