Sales Operations Analyst

Role Overview

As a Sales Operations Analyst at Clover Health, you will support the company’s agent/agency contracting needs, own the sales playbook, and maintain accurate records year-round. You will work directly with the Senior Manager of Sales Operations and have visibility across the entire sales organization. This is a broad seat that requires understanding of a Medicare Advantage distribution channel end to end.

What You Will Do

Your responsibilities will include owning agent and agency contracting, readiness and vendor support, performance reporting, enablement and process, and maintaining our sales playbook. You will also support our remote sales platforms, handle operational onboarding for new sales hires, and own process documentation and improvement across the sales operations function.

Why It Might Be a Fit

To be successful in this role, you should have three to five years of experience in sales operations, revenue operations, business operations, or a similar analytical operations role. You should demonstrate ability to own a recurring operational process end to end, including accuracy, deadlines, and follow-through. You should also have genuine care about data accuracy in a system of record and the judgment to know when to escalate rather than guess.

Requirements

• Three to five years of experience in sales operations, revenue operations, business operations, or a similar analytical operations role
• Ability to own a recurring operational process end to end
• Genuine care about data accuracy in a system of record
• Strong SQL skills and comfort working in a BI tool such as Mode, Looker, Tableau, or equivalent
• Advanced spreadsheet skills, including modeling that other people rely on
• Experience with agent contracting, licensing, or appointment systems
• Familiarity with broker or agent distribution channels
• Experience automating manual work through scripting, Apps Script, workflow tools, or AI

Benefits

• Competitive base salary
• Equity opportunities
• Performance-based bonus program
• 401k matching
• Regular compensation reviews
• Comprehensive medical, dental, and vision coverage
• No-Meeting Fridays
• Monthly company holidays
• Access to mental health resources
• Flexible time-off policy
• Remote-first culture
• Paid parental leave for all new parents
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Paid holidays