Role Overview
The Customer Experience Coordinator will be the face of the company, delivering a unique experience to each customer, addressing their needs, resolving issues, and ensuring satisfaction. They will also inspect vehicles, complete customer paperwork, and take notes in the customer tracking system.
What You Will Do
The main responsibilities include delivering a special experience to each customer, having exceptional customer service skills, inspecting vehicles, completing customer paperwork, and taking notes in the customer tracking system.
Why It Might Be a Fit
The ideal candidate will have a passion for cars and the automotive industry, experience with warranty products, and a clean driving record. They will also have autonomy and ownership over their work, and the opportunity to shape the future of car buying and selling in Canada.
Requirements
- High school diploma or equivalent
- 1+ years experience in the retail industry an asset
- 2+ years of customer-facing experience
- A Class 5 License with no restrictions
- 3 years of clean driver’s abstract with no major infractions
- Clean criminal background check
- Legally authorized to work in Canada
Benefits
- Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage
- Above market health & dental benefits
To apply for this job please visit linkedin.com.
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