Role Overview
Clutch is looking for a Customer Experience Coordinator to deliver a seamless, hassle-free car-buying experience to drivers everywhere. The role involves being the face of the company, addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint.
What You Will Do
Delivering a uniquely special experience to each and every one of our customers inside our new facility, inspecting vehicles, accurately and efficiently completing customer paperwork, and taking thorough notes in our customer tracking system.
Why It Might Be a Fit
The role offers autonomy & ownership, opportunity to build your process and influence the company workforce, and a broad and direct ownership over [Field of work] during a phase of rapid growth.
Requirements
- High school diploma or equivalent
- 1+ years experience in the retail industry an asset
- 2+ years of customer-facing experience
- A Class 5 License with no restrictions
- 3 years of clean driver’s abstract with no major infractions
- Clean criminal background check
- Legally authorized to work in Canada
- Minimum of 40 hours per week, with overtime as needed
Benefits
- Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage
- Start from day 1
- Above market health & dental benefits
To apply for this job please visit job-boards.greenhouse.io.
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