Senior Marketing Insights Manager

Role Overview

As Senior Marketing Insights Manager, you will lead the customer insights agenda across key areas of the business, ensuring customer understanding informs marketing, product, commercial and strategic decision-making.

What You Will Do

Lead the customer insights strategy and roadmap, champion the voice of the customer, monitor customer sentiment and market trends, and lead strategic research programs.

Why It Might Be a Fit

You will partner with senior stakeholders to turn customer and market intelligence into clear, actionable recommendations, and use AI, automation and emerging technology to improve the speed, accessibility and impact of insights.

Requirements

• Extensive experience in Customer Insights, Market Research, Marketing Insights or Strategic Insights
• Demonstrated experience leading insight functions, teams and strategic research programs
• Strong quantitative and qualitative research capability
• Commercially minded, with the ability to turn customer understanding into meaningful business recommendations
• Strong stakeholder management and influencing skills, including experience working with senior leaders

Benefits

• Generous compensation
• Performance-based incentives
• Leadership development programs
• LinkedIn Learning
• Perkbox discounts