EWP Sales Operations Lead

Role Overview

The EWP Sales Operations Lead is primarily responsible for managing day-to-day EWP Inside Sales operations – quoting, order entry, and customer support – while also assisting with forecasting, pipeline reviews, and departmental process improvement recommendations.

What You Will Do

Manages and tracks day-to-day quoting and order entry, answers in-bound department calls, maintains internal plan documentation, notifies customers of shipment issues, and generates reports for Outside Sales Representatives.

Why It Might Be a Fit

The ideal candidate will not only have a strong understanding of engineered wood products, but also their structural and architectural applications, and will be able to collaborate effectively across departments and with field sales.

Requirements

• 2+ years of experience in inside sales, sales operations, order management, customer service, or a related support function
• Experience in the building materials or construction industry is preferred but not required
• Excellent customer service, negotiation & relationship-building skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• College degree or equivalent job-related work experience

Benefits

• Paid Time Off -120 hours PTO upon hire
• Medical, Dental, and Vision Benefits
• Retirement Savings Plan-401(k) with 4% Company Match
• Company-Paid Holidays, Disability Benefits, Life Insurance, FSA Benefit
• Employee Discount on Building Materials, Employee Assistance Program

Tagged as: Forecasting, Pipeline Management