Role Overview
Provide day-to-day support for e-discovery platforms, develop an understanding of the Electronic Discovery Reference Model (EDRM), and set up database workspaces. Monitor and manage compliance in matter tracking and database management systems.
What You Will Do
Set up database workspaces, manage user and group access, transfer and process data, load files for review, conduct document productions, import third-party data, and perform data exports.
Why It Might Be a Fit
Offer direct or third-party user support, participate in technology testing, project manage data processing tasks, and coordinate and manage end-to-end data processing workflows.
Requirements
- Bachelors degree
- Experience in a law firm, technology company, or comparable industry
- Basic project management skills
- Experience in supporting end-users on various legal technology solutions
- Understanding of relational databases, queries, and tables
- Expertise in standard business software applications such as Microsoft Office
- Experience with document processing/document review platforms
- Experience with active directory and user group administration
- Strong attention to detail
- Excellent communication skills
- Collaborative mindset
- Comfortable working in a fast-paced environment
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