Role Overview
The Customer Success Account Manager (CSAM) is responsible for managing and growing a portfolio of Strategic Customers and Growth Customers, ensuring they achieve measurable business value from their investment in Codec whilst driving customer retention, satisfaction, adoption and growth.
What You Will Do
Manage and grow a portfolio of customers, build trusted advisor relationships, and identify opportunities to expand Codec’s footprint within each account.
Why It Might Be a Fit
The ideal candidate will have strong customer-facing skills, be able to build trusted relationships, and have experience in customer success, strategic account management, and commercial growth.
Requirements
- Customer success
- Strategic account management
- Commercial growth
To apply for this job please visit codec.pinpointhq.com.
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