Senior AI Operations Engineer

Role Overview

The role involves identifying operational gaps in support operations, designing solutions autonomously, and executing end-to-end. The ideal candidate will be hands-on with code, automation, integrations, and data systems, and will think strategically about frameworks and processes.

What You Will Do

Key responsibilities include identifying gaps in support operations, designing and building automation systems and AI-powered workflows, building dashboards and metrics systems, and owning the full problem-to-solution cycle.

Why It Might Be a Fit

The role requires a strong technical foundation, proficiency in languages such as Python or JavaScript, and the ability to independently build automation, data systems, and dashboards.

Requirements

• At least 3 years of hands-on experience building support operations systems, automation, or technical solutions autonomously in a SaaS environment
• Proven track record of identifying operational problems and autonomously building and deploying solutions that measurably improved support metrics
• Strong technical foundation with proficiency in Python, JavaScript, or similar languages; able to independently build automation, data systems, dashboards, and ship solutions

Benefits

• Competitive salary
• Equity
• Benefits

Tagged as: Python