Role Overview
The Growth team at Column is focused on managing highly strategic customer relationships, building and overseeing all aspects of customer management, and acting as a trusted partner, advisor, and advocate for a wide variety of customers. This role has a unique international focus, helping build one of Column’s most strategic expansion initiatives from the ground up.
What You Will Do
The successful candidate will help establish customer-facing strategy, processes, playbooks, systems, and best practices. They will manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account. They will also onboard and manage emerging markets bank partners, build and nurture relationships across various functions within a customer’s organization, and identify challenges and opportunities for growth.
Why It Might Be a Fit
The ideal candidate will have a growth and critical thinking mindset, excellent project management skills, and the ability to turn naysayers into champions. They will be comfortable navigating ambiguous environments and be energized by the prospect of helping build processes with little guidance.
Requirements
- 5+ years of relevant work experience
- Professional fluency in French required
- A desire to become very knowledgeable on the financial technology and payments space
- Excellent project management
- Ability to turn naysayers into champions
- Curiosity
- Insatiable hunger for improvement
Benefits
- Comprehensive health, dental, and vision plans
- Comprehensive family planning and fertility benefits
- Up to $2,000 (post-tax) monthly rent subsidy
- FSA and HSA account options
- 401k plan
- Flexible time-off policy
- Sabbatical Program
- 100% paid parental leave
- Up to $4,500 in annual reimbursements for backup childcare
- Catered lunches and dinners
- Commuter benefits
- Regular team building events
To apply for this job please visit jobs.ashbyhq.com.

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