Role Overview
The Growth team at Column is focused on managing highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of customer management while acting as a trusted partner, advisor, and advocate for a wide variety of customers.
What You Will Do
Help establish customer-facing strategy, processes, playbooks, systems, and best practices. Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account.
Why It Might Be a Fit
This role requires a growth and critical thinking mindset, excellent project management, and the ability to turn naysayers into champions. You’ll need to be analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
Requirements
- 5+ years of relevant work experience
- Professional fluency in Russian
- A desire to become very knowledgeable on the financial technology and payments space
- A growth and critical thinking mindset
- Excellent project management
- Ability to turn naysayers into champions
- Curiosity
- Insatiable hunger for improvement
Benefits
- Comprehensive health, dental, and vision plans
- Comprehensive family planning and fertility benefits
- Up to $2,000 (post-tax) monthly rent subsidy
- FSA and HSA account options
- 401k plan
- Flexible time-off policy
- Sabbatical Program
- 100% paid parental leave
- Up to $4,500 in annual reimbursements for backup childcare
- Catered lunches and dinners
- Commuter benefits
- Regular team building events
To apply for this job please visit jobs.ashbyhq.com.

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