Role Overview
We are looking for a French speaking Customer Success Manager to help us build our SaaS-based anti-money laundering solutions. You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers.
What You Will Do
Manage a portfolio of strategic French-speaking customers, provide proactive support, drive cross-sell and upsell, and shape the product roadmap based on customer feedback.
Why It Might Be a Fit
You will have a true passion for customers, be comfortable working with C-Suite stakeholders, and have a basic grasp of tools like APIs and cloud platforms.
Requirements
- French language proficiency at a native or near-native level
- 2-4 years in a similar or adjacent customer-facing role
- previous project management experience
- experience working with mid-market accounts in a B2B environment
Benefits
- Unlimited Time Off Policy
- Annual learning budget
- Budget to set up your home office
- Enhanced parental leave and childcare benefits
- Life insurance and medical coverage through BUPA
- Pension contribution through The People’s Pension
To apply for this job please visit complyadvantage.com.
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