Senior People Operations Associate

Role Overview

As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery.

What You Will Do

Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding. Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.

Why It Might Be a Fit

We’re passionate about building a diverse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter.

Requirements

• Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
• Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
• Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
• Familiarity with immigration processes and global hiring or relocation support is a plus.
• Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
• Experience drafting, updating, and maintaining employee policies and documentation.
• Hands-on experience with an HRIS, ideally ADP Workforce Now.
• Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
• Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
• Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
• 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
• Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
• Fluency in English is required; a second major European language is a plus.
• Comfortable working independently and driving work from idea to execution.
• Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.