Customer Success Manager

Remote Full TimeUnited States (Remote)ConsultNet Technology Services and Solutions

Role Overview

Partner with senior executives and operational leaders to drive adoption of a platform that brings critical workflows online for complex organizations. This is as much a change management role as a customer success one, and it suits someone who thinks like a consultant.

What You Will Do

Own a portfolio of accounts, including account plans, success narratives, and expansion opportunities. Build trust across stakeholders, from executive leadership to frontline staff. Bring clarity to ambiguous, politically complex environments and hold everyone accountable to outcomes.

Why It Might Be a Fit

Requires 6+ years owning complex, multi-stakeholder accounts or projects; public sector experience is a plus.

Requirements

  • 6+ years owning complex, multi-stakeholder accounts or projects
  • public sector experience is a plus

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To apply for this job please visit linkedin.com.

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