Role Overview
We are looking for an experienced Customer Operations Specialist to provide technical, order, and payment-related assistance/support to internal and external customers.
What You Will Do
The tasks include ensuring customer issue resolution, recommending solutions, keeping customers informed, preparing statistics, and ensuring timely cash collection.
Why It Might Be a Fit
The ideal candidate has at least 3–5 years of experience in commercial order handling, good knowledge of Incoterms, and proficiency in Microsoft Office and SAP SD.
Requirements
- At least 3–5 years of professional experience in commercial order handling
- Good knowledge of Incoterms 2010, Free Trade Agreements, and Export Control regulations
- Strong proficiency in Microsoft Office, SAP SD, Outlook, and Teams
- A completed education in Commercial Administration or Commercial Processing, or an equivalent qualification
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