Role Overview
The Senior Marketing Operations Manager will partner with business teams to turn unclear requests into working systems and act as a true partner to Marketing, Sales, and RevOps. The role involves owning the Pardot and Salesforce marketing stack, shaping the playbook, and making sound decisions with incomplete information.
What You Will Do
The Senior Marketing Operations Manager will own the Pardot and Salesforce marketing stack, run regular planning and prioritization conversations with stakeholders, translate between marketing, sales, and technical teams, and thrive in ambiguity.
Why It Might Be a Fit
The ideal candidate will have 2–4 years of experience in marketing operations, demand generation operations, or a similar role, with hands-on experience with Pardot and Salesforce. They will also have a track record of business partnering, comfort in ambiguity, and strong analytical skills.
Requirements
- 2–4 years in marketing operations, demand generation operations, or a similar role
- Hands-on, expert-level experience with Pardot / Account Engagement: building programs, automations, scoring, and reporting
- Strong working knowledge of Salesforce: objects, campaigns, lead and contact flow, reports, dashboards, and basic admin tasks
- A track record of business partnering: you’ve earned trust with sales and marketing leaders and influenced decisions, not just executed tickets
- Comfort in ambiguity: examples of building process or structure from scratch, or bringing order to a messy system
- Strong analytical skills and the ability to explain data and trade-offs to non-technical audiences
- Clear written and verbal communication, including documentation others actually use
- A habit of asking ‘why’ before ‘how’ and prioritizing by business impact
To apply for this job please visit ats.rippling.com.
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