Customer Growth Manager (CRM)

Role Overview

Coupang Taiwan is looking for an extraordinary talent to join our marketing team to manage high-impact customer activation programs to deliver customer growth for the business. This is a high-visibility role where your experiments will directly influence our growth trajectory in one of the world’s most dynamic e-commerce markets.

What You Will Do

Design and implement end-to-end activation programs to deliver specific goals like Customer growth, Category Penetration and Customer Reactivation. Track, analyze and review program performance and make necessary modifications to run the program effectively.

Why It Might Be a Fit

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Requirements

• 6+ years of CRM, Loyalty Program, channel marketing or Program Management experience in an e-commerce or digital business environment.
• Strong analytical skills and track record of data-based decision making.
• Independent and Entrepreneurial – ability to build programs from 0 to 1 in a fast-paced and rapidly changing environment with minimal guidance.
• Strong ability to prioritize across tasks and work streams
• Strong communication skills with high level of proficiency in both Mandarin and English.

Tagged as: Data Analysis