Data Analyst (CRM FP&A)

Role Overview

As a data analyst in Coupang’s CRM FP&A team, you will lead important decisions on unclear issues using category data, customer data, and other data. You will use deep data analysis skills and analysis frameworks to provide executable insights to business partners, affecting customer behavior indicators and maximizing the company’s short-term and long-term investment returns.

What You Will Do

You will manage CRM strategies and key initiatives, build performance measurement models, and optimize prediction models. You will lead projects to improve data quality, availability, and depth. You will develop ETL using SQL and other programming languages to ensure data integrity. You will collaborate with engineering and product teams to achieve business goals.

Why It Might Be a Fit

You will develop innovative methods for data capture and analysis. You will contribute to analysis projects that support Coupang’s growth and various initiatives. You will mentor and support fellow analysts within the team and organization.

Requirements

• Business English communication skills
• 3 years or more of business data analysis experience
• SQL experience
• Experience with visualization tools (Tableau, Power BI)
• Experience with metadata management (Hadoop, Spark, Presto), metadata-based automation (Airflow), and developer productivity tools
• Master data management, metadata management, and data governance experience

Tagged as: Data Analysis