Role Overview
As the SME Growth Operations Manager, you will lead the strategic execution and operational scaling of existing Small-and-Medium Enterprise (SME) merchant performance across Rocket Now’s platform.
What You Will Do
You will lead and coach a dedicated team of growth specialists and account representatives, utilizing data analytics to diagnose revenue bottlenecks, deploy targeted promotional and menu optimizations, build scalable merchant growth playbooks, and ensure sustained retention across our SME restaurant network.
Why It Might Be a Fit
The role requires 5+ years of total professional experience in fast-paced operational or commercial environments, with 2+ years of experience directly managing, coaching, and developing operational, growth, or account management teams.
Requirements
- 5+ years of total professional experience in fast-paced operational or commercial environments
- 2+ years of experience directly managing, coaching, and developing operational, growth, or account management teams
- Native/Fluent Japanese, Professional Business English
- Advanced proficiency in Excel/Google Sheets
To apply for this job please visit coupang.jobs.
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