Principal, Account Management (Rocket Growth Consumables) [L6-I]

Role Overview

The Account Management for Rocket Growth Consumables is a role that leads the business from discovering new business opportunities in Coupang’s lifestyle business to creating continuous growth with partners. It involves understanding customers and markets, determining which brands and products are needed, and discovering new business opportunities, persuading partners to launch, and then using various growth elements such as product selection, inventory, promotions, and customer experience to continuously grow the business.

What You Will Do

The role views partners and brands as a single business and analyzes performance and opportunities using data. It collaborates with partners and internal relevant departments to solve problems and create new growth methods. The role leads the entire process from discovering potential partners, brands, and products to negotiating, contracting, and launching.

Why It Might Be a Fit

We are looking for people who can quickly learn new categories, brands, and products based on their understanding of e-commerce or retail business and create their own expertise. We value curiosity about new industries, categories, customers, and business models, as well as the ability to quickly learn and acquire necessary expertise.

Requirements

• High understanding of e-commerce, retail, or related commercial businesses and understanding of major business growth elements such as customers, products, prices, inventory, promotions, etc.
• Direct experience in creating business growth in sales, business development, account management, category management, merchandising, etc.
• Experience in discovering and building relationships with new customers, partners, or business opportunities and leading the entire process from negotiation to execution
• Clear understanding of the goals and KPIs of the assigned business and ability to explain their performance and contributions in concrete numbers and results
• Ability to use data to structure problems, identify causes, and connect to actual execution and business results
• High leadership and execution capabilities to prioritize and collaborate with various stakeholders to achieve results in an environment without clear methods or answers
• Strong curiosity about new industries, categories, customers, and business models and ability to quickly learn and acquire necessary expertise
• Ability to build direct relationships with partners and participate in face-to-face meetings, field work, and business trips without difficulties
• 6 years or more of sales-related experience and a bachelor’s degree or higher