Role Overview
As a Customer Success Manager, your role is to ensure the success of our Asia customers in businesses, governments, and higher education by serving as a trusted advisor and guiding them towards their desired outcomes.
What You Will Do
Manage enterprise customers, craft high-leverage solutions, drive account value through product usage, customer relationships, and business value tied to learning on the Coursera platform.
Why It Might Be a Fit
You will have the opportunity to reshape how the world learns and applies skills, and help millions of people participate in the new economy.
Requirements
- 8 + years of account management/sales/customer success experience
- Experience in driving customer retention results, customer health metrics, and driving value
- Experience increasing utilization metrics within assigned accounts
- Proven results with driving expansion/growth and renewal rates
To apply for this job please visit job-boards.greenhouse.io.
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