Technical Program Manager, MarTech

Role Overview

The Technical Program Manager, MarTech is the delivery anchor for the program, owning the integrated delivery plan across the CRM strategy, Salesforce platform, and data and analytics workstreams.

What You Will Do

Own the integrated delivery plan, lead program transitions, run intake for new requests, track and manage dependencies, maintain risk and issue logs, and coordinate security reviews.

Why It Might Be a Fit

The ideal candidate will have 7+ years of program or project management experience, including at least 3 years running technical MarTech, CRM, CDP or data programs, and a strong understanding of the technical lifecycle of CRM programs.

Requirements

  • 7+ years of program or project management experience
  • Experience delivering programs on enterprise marketing platforms such as Salesforce Marketing Cloud, Salesforce Data 360, Adobe Experience Cloud or comparable platforms
  • Proven experience managing platform transitions, agency transitions or large-scale implementations where live programs could not be disrupted
  • Strong understanding of the technical lifecycle of CRM programs: data ingestion, audiences, journeys, QA and deployment
  • Experience coordinating multiple teams and partners across strategy, technology, data, creative and client stakeholders
  • Proficiency with program management tools such as Teamwork, Jira, Asana, Smartsheet or similar
  • Strong written and verbal communication, with the ability to produce clear plans, status updates and risk summaries for technical and executive audiences
  • PMP, PgMP, Scrum or equivalent certification, or demonstrated equivalent experience

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • 401(k) or retirement plan
  • Paid time off
  • Paid holidays

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