Product Enablement Manager

Role Overview

As the Product Enablement Manager, you will serve as the core go-to-market product subject matter expert and own technical enablement for our Sales Engineers and Technical Account Managers. You will build onboarding and certification pathways, partner with Product and Product Marketing on release readiness, and launch our company-wide GTM Learning Management System.

What You Will Do

Own onboarding and readiness programs for Sales Engineers (SEs) and Technical Account Managers (TAMs), run ongoing SE and TAM enablement, partner with Product and Product Marketing to build an enterprise-wide product enablement framework, and lead the implementation and launch of the GTM Learning Management System (LMS).

Why It Might Be a Fit

The Plus Factor: Hands-on experience with restaurant technology, workforce management, or multi-unit hospitality operations platforms, prior experience executing value selling methodologies within technical presales and customer success workflows.

Requirements

• 5+ years of experience as a Sales Engineer, Solutions Consultant, TAM, or in technical/product enablement within a B2B SaaS environment
• Deep product aptitude with the ability to articulate complex technical workflows and demonstrate software through business-outcome storytelling
• Proven track record partnering with Product and Product Marketing teams on product launches, readiness programs, and go-to-market execution
• Direct experience implementing, administering, or building curriculum within a modern Learning Management System or enablement platform
• Strong instructional design and writing skills with a history of creating high-impact playbooks, hands-on labs, and formal demo certification programs