CRM MarTech & Email Ops Manager

Role Overview

We’re looking for a CRM MarTech & Email Ops Manager who combines deep technical expertise with operational excellence. This is a hands-on, high-output role — you’ll own the email channel end-to-end while leading MarTech platform strategy, CDP configuration, and data integration.

What You Will Do

Own daily email campaign operations, design and maintain email template architecture, write technical coding, manage deliverability, support GTM launches, and develop reporting frameworks.

Why It Might Be a Fit

You’ll leverage AI tools, drive performance through data, and maximize productivity. You’ll also support key stakeholders, maintain documentation, and enforce campaign operations standards.

Requirements

• 5+ years of hands-on experience in email marketing operations and/or MarTech management
• Expert-level proficiency in CRM/Email Platform and CDP
• Strong technical coding skills: Liquid, HTML, CSS
• Strong SQL skills with the ability to query complex datasets
• Proven ability to leverage AI tools to accelerate production and problem-solving
• Demonstrated experience with performance tracking, A/B testing, and data-driven optimisation of email programs
• Exceptional organisational skills — systematic approach to documentation, process design, and project management
• Excellent stakeholder management and communication skills — able to manage competing priorities across multiple teams
• Fluent English (written and verbal) is a must
• Solid understanding of email compliance regulations (GDPR, CAN-SPAM, CASL, PECR)