Role Overview
The Business Development Manager is responsible for driving new business acquisition, building strong commercial relationships, and growing revenue across a corporate customer base. This is a highly proactive and relationship-focused role for someone who enjoys being out in the market, connecting with people, and turning opportunities into results.
What You Will Do
You’ll champion Crystalbrook Riley, Flynn, and Bailey and Crystalbrook Collection in the market, identifying opportunities and creating meaningful partnerships across Corporate and Meetings & Events segments.
Why It Might Be a Fit
This is a role for someone who enjoys getting out into the market, meeting new people, and turning conversations into opportunities. You’ll build relationships across industries, create meaningful partnerships, and directly contribute to the commercial growth and success of Crystalbrook Riley, Flynn, and Bailey.
Requirements
- Demonstrated experience in hospitality sales, business development, or a related commercial environment
- A proven ability to proactively identify and develop new business opportunities
- Strong relationship-building skills with the ability to create credibility and trust with stakeholders at all levels
- Confidence engaging with senior executives, decision-makers, and industry partners
- Excellent communication, presentation, and storytelling skills with the ability to bring the Crystalbrook experience to life
- Commercial curiosity and the ability to understand customer needs, market trends, and revenue opportunities
- A tenacious and proactive approach to prospecting, lead generation, and conversion
- The ability to work autonomously while contributing positively to a collaborative team environment
- Excellent organisational and time management skills with the ability to manage competing priorities
- High attention to detail across administration, proposals, reporting, and customer documentation
- A solutions-focused mindset with the ability to remain calm and adaptable in a changing environment
- Strong initiative and the confidence to take ownership and follow opportunities through to completion
Benefits
- 50% F&B discount across all Crystalbrook restaurants and bars
- $99 room rates and a generous friends and family discount
- Enhanced parental leave and lifestyle benefits
- A commitment to a green future through sustainable luxury practices
- Access to our internal mobility program and team reward schemes
- Online learning and training platforms and tailored career development pathways
- A culture of collaboration, diversity, and elevated experiences
- Limitless career opportunities in a fast-growing, dynamic environment
- Regular service recognition and team engagement events
To apply for this job please visit linkedin.com.

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