Role Overview
We are strengthening our commercial function and looking for a CRM & Sales Operations Manager to own the CRM, the sales process and data quality across the full funnel, from first contact to order handover.
What You Will Do
Key responsibilities: CRM setup and process design, process control and data quality, training, reporting and analytics, automation and AI.
Why It Might Be a Fit
The core of this role is hands-on CRM administration and sales process design. 5+ years of experience in CRM administration, sales operations or revenue operations, including owning the CRM and sales processes, not only supporting them.
Requirements
- 5+ years of experience in CRM administration, sales operations or revenue operations
- Hands-on CRM setup (HubSpot, Salesforce or similar)
- Experience bringing AI into a sales team’s daily work
- Understanding of the full sales cycle, from first contact to order handover
- Experience designing deal stages, handover rules and SLAs
- Experience automating deal workflows and writing requirements for integrations
- Experience fixing CRM data issues and building sales reports personally
- Strong analytical skills and careful conclusions from data
- Experience training sales reps to work correctly in the CRM
- Experience driving change through team leads without direct authority; strong team player
- Fluent English (C1/C2)
Benefits
- Competitive base salary + performance-based bonuses
- Full ownership of the CRM and sales operations in a fast-growing U.S. company
- Direct influence on how the sales process runs, with data that leadership relies on
- Hands-on work with automation and AI in real sales processes
- Joining a highly professional and dynamic team
- Exciting experience working with prestigious clients in the US market
To apply for this job please visit jobs.workable.com.
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