Manager – Digital Operations

On Site Full TimeChennai, Tamil Nadu, IndiaCSB Bank

Role Overview

The Manager – Digital Operations will oversee digital payment operations, driving process improvements, operational efficiency, and risk management objectives.

What You Will Do

Key responsibilities include managing reconciliation, settlement, and chargeback processes, dispute management, and customer grievance resolution.

Why It Might Be a Fit

The ideal candidate will have experience in process enhancement, automation, and operational efficiency initiatives to strengthen controls and improve service delivery.

Requirements

  • Experience in digital payment operations
  • Knowledge of RBI outsourcing guidelines and internal policies
  • Vendor governance reviews and compliance
  • Process enhancement and automation skills
  • Operational efficiency and risk management objectives

To apply for this job please visit iaamcp.fa.ocs.oraclecloud.com.

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