MS Dynamics CRM Analyst

Hybrid Full TimeSydney, New South Wales, AustraliaCuscal

Role Overview

The role involves managing, supporting, and improving the Microsoft Dynamics 365 CE and Power Platform ecosystem, including user access, security roles, and permissions.

What You Will Do

Responsibilities include managing Dynamics 365 CE, acting as a key point of contact for support and troubleshooting, developing automated workflows, and integrating Dynamics 365 CE with other business systems.

Why It Might Be a Fit

The ideal candidate will have solid hands-on experience with Microsoft Dynamics 365 CE, strong problem-solving skills, and experience with business rules analysis, user stories, and acceptance criteria.

Requirements

  • Experience configuring and customising Dynamics 365 CE across Sales, Customer Service and Customer Insights Journeys
  • Development experience with JavaScript and C#, and REST API/WebAPI
  • Experience with CICD using Github or Git
  • Strong knowledge of Dynamics CE data imports, exports, data integrity and migration
  • Experience integrating Dynamics CE with third-party systems
  • Experience training and supporting end users across Dynamics CE and Power Platform
  • Strong skills building low-code/no-code applications using Power Apps
  • Experience designing automated workflows and business processes within Dynamics CE and Power Automate
  • Strong problem-solving skills and attention to detail
  • Experience with business rules analysis, user stories and acceptance criteria

Benefits

  • Recognition and growth
  • Wellbeing focus
  • Diversity and inclusion

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