Digital Operations Associate, Care Management

Role Overview

The Digital Operations Associate, Care Management provides assistance in administrative operations, primarily involving mail and documentation handling. This person also assists in care coordination to facilitate the delivery of appropriate quality healthcare, promotes cost effective outcomes, and improves program/operational efficiency.

What You Will Do

Support daily Medical Management mail operations, process and distribute correspondence, collaborate with internal teams, promote and support quality administration of care coordination, and perform other duties as assigned.

Why It Might Be a Fit

This role requires 1+ year of experience in a healthcare setting, including the handling of sensitive documentation, and basic computer proficiency and ability to learn and navigate multiple systems and digital workflows.

Requirements

• 1+ year of experience in a healthcare setting, including the handling of sensitive documentation
• 1+ year of experience with basic medical terminology and concepts used in care management
• Basic computer proficiency and ability to learn and navigate multiple systems and digital workflows, including Microsoft Excel and Microsoft Word

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

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