Marketing Operations and Automation Specialist

Role Overview

The Marketing Operations and Automation Specialist owns the operating systems, workflow architecture, automation strategy, and process governance that enable CyrusOne’s global Marketing & Communications team to work efficiently and consistently.

What You Will Do

Design and govern the intake, prioritization, assignment, approval, and tracking processes used across Marketing & Communications; own the functional design and continuous improvement of AI-enabled and automated workflows across social media, content, website, events, reporting, monitoring, and team operations.

Why It Might Be a Fit

The role requires a strong understanding of project-management platforms, AI tools, and marketing technology, as well as the ability to learn unfamiliar systems quickly and troubleshoot logically.

Requirements

• 2+ years of experience in marketing operations, project management, business operations, marketing technology, or a similar systems-oriented role
• Demonstrated fluency with project-management platforms and a strong understanding of how to structure boards, workflows, dependencies, approvals, dashboards, and reporting
• Hands-on experience using AI tools to improve real workflows
• Experience building or maintaining automations, integrations, agents, templates, dashboards, or no-code/low-code processes
• Working knowledge of platforms such as HubSpot, SharePoint, Microsoft 365, Teams, Outlook, Copilot, Claude, Power Automate, or comparable tools
• Ability to learn unfamiliar systems quickly, troubleshoot logically, test solutions, and ask precise questions when requirements are unclear

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off (vacation, sick leave)
• Paid holidays
• Flexible work arrangements (hybrid)
• Professional development opportunities
• Employee recognition and reward programs