Senior Product Owner (Marketing Systems and CRM)

Role Overview

As a Senior Product Owner, you will define and develop the product vision and roadmap for selected system modules in close coordination with relevant business stakeholders. You will be responsible for requirements management and the further development of our systems, bringing together different stakeholders and perspectives to create transparency and design workshops for requirement acquisition, solution development, and decision-making.

What You Will Do

You will accompany the implementation throughout the entire product life cycle, use agile, hybrid, or classical working methods, and prioritize the product backlog based on business value, strategic relevance, user demand, and feasibility. You will consistently put the user perspective in the center, systematically incorporate user feedback into product development, and develop solutions iteratively to ensure usability, acceptance, and sustainable use.

Why It Might Be a Fit

You will support the business in identifying sustainable optimization and digitalization potential, support and coach team members and project participants professionally, and promote knowledge transfer within the organization. You will have the opportunity to work in a sustainably growing and family-owned company with diverse tasks in one of the future-oriented industries.

Requirements

• Completed studies in the field of business informatics, business administration, marketing, sales management, digitalization, or a comparable qualification
• Several years of professional experience in the field of digital business, CRM, or marketing solutions, ideally as a product owner, product manager, or business consultant
• Very good analytical and conceptual skills, as well as a quick understanding
• Experience in international or matrix-organized companies is an advantage; knowledge of logistical business processes is desirable
• Experience with marketing, sales, and customer service processes, as well as with Microsoft Dynamics 365 Sales, Customer Insights, or comparable CRM and marketing automation solutions is an advantage
• Fundamental experience with agile working methods and product management methods, such as Scrum or Kanban; corresponding certifications are an advantage
• Experience in change management and accompanying complex, cross-functional transformation initiatives
• Outstanding communication and stakeholder management skills, as well as structured, self-responsible, solution-oriented, and pragmatic working methods
• Very good German and English skills in word and writing

Benefits

• Possibility of hybrid work
• Modern working environment
• Flexible working hours (flexible working hours regulation, working time account)
• My DACHSER Benefits – A flexible benefits package
• Comprehensive onboarding program and career planning (DACHSER Academy)
• Fitness and sports offers, own health management
• Numerous discounts on leisure activities, events, and online shops through our corporate benefits platform
• Possibility of company bike through Company Bike