Customer Success Manager

Role Overview

The Customer Success Manager will work with implementation and customer success in Dalux’ software solutions, ensuring strong and lasting customer relationships. The role involves introducing and implementing Dalux’ software solutions, identifying customer needs, and providing coaching and technical support.

What You Will Do

The main tasks of the Customer Success Manager will be to introduce and implement Dalux’ software solutions, identify customer needs, maintain close customer relationships, participate in customer meetings, and collaborate with sales teams and other colleagues.

Why It Might Be a Fit

The ideal candidate is a person who values understanding customer needs and finding solutions that create value, with a natural interest in technology and a strong understanding of the building industry. The candidate should have experience working with customers from the building industry, preferably within B2B SaaS solutions.

Requirements

  • Experience working with customers from the building industry, preferably within B2B SaaS solutions
  • Strong understanding of the building industry
  • Fluency in both Danish and English
  • Interest in and experience with BIM or other digital tools

To apply for this job please visit linkedin.com.

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