Customer Success Manager

On Site Full TimeGlasgow, Scotland, United KingdomDalux

Role Overview

Dalux is a construction technology company that helps professionals collaborate, work efficiently, and build sustainably. The Customer Success Manager will work closely with customers to ensure their success with Dalux, guiding them through implementation, training, and ongoing adoption.

What You Will Do

The main tasks of the Customer Success Manager will be building long-term relationships with customers, leading customer onboarding and implementation, helping customers integrate Dalux into their workflows, and providing product guidance.

Why It Might Be a Fit

The ideal candidate will have experience in the construction industry, strong communication skills, and a passion for helping others succeed. They will be comfortable building relationships with stakeholders, working independently, and taking ownership of responsibilities.

Requirements

  • Experience working within the construction industry
  • Understanding of BIM, digital workflows, or construction technology
  • Experience with software implementation, change management, or enterprise software rollouts

To apply for this job please visit linkedin.com.

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