Customer Success Manager

On Site Full TimeVilnius, Vilnius County, LithuaniaDalux

Role Overview

As a Customer Success Manager, you will become a trusted advisor to our customers, helping them get the most value from Dalux throughout their entire journey with us.

What You Will Do

Your main tasks will be building long-term relationships with customers, leading customer onboarding, implementation, and training activities, and providing product guidance and supporting customers with technical and functional questions.

Why It Might Be a Fit

We believe the best Customer Success Managers combine industry understanding, curiosity, strong communication skills, and a genuine passion for helping others succeed.

Requirements

  • Experience working within the construction industry
  • Understanding of BIM, digital workflows, or construction technology
  • Ability to present, train, and engage with customers
  • Comfort building relationships with stakeholders at different levels of an organisation
  • Ability to work independently and take ownership of responsibilities
  • Curiosity, proactivity, and solution-orientation
  • Experience with software implementation, change management, or enterprise software rollouts

Benefits

  • Salary level: 4000 EU Gross

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To apply for this job please visit linkedin.com.

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