Role Overview
The Global Service Process & AI Enablement Manager is responsible for creating, improving, and embedding processes across the global service organization that drive results and empower team members. This role involves understanding and documenting critical business processes, collaborating with team members, and operating as a change agent to ensure processes and standard work are being sustained and effective.
What You Will Do
The key responsibilities of this role include analyzing current processes, driving process optimization, supporting the design and documentation of future-state processes, developing and delivering process training programs, and leading process implementation and change management activities.
Why It Might Be a Fit
This role requires a strong understanding of process analysis and improvement skills, project management, and training and/or coaching experience. The ideal candidate will have a Bachelor’s Degree and experience in designing, maintaining, and applying global processes.
Requirements
- Bachelor’s Degree Required or similar MBA, graduate engineer or similar preferred
- Process analysis (including mapping) and improvement skills
- Project management. A formal certification is preferred but not essential
- Training and/or coaching experience and experience in designing, maintaining, applying global processes
- English and preferably German
- Up to 20% global travel
Benefits
- Comprehensive, competitive benefit programs
- Health care program
- Paid time off
- Minimum gross annual salary of € 75 000 (based on full-time employment)
To apply for this job please visit danaher.wd1.myworkdayjobs.com.
Follow us on social media