Role Overview
The CRM Analyst is responsible for supporting and advising key business leaders across the organization on Email and SMS initiatives. This is a high visibility position requiring significant interaction with Senior Management and external vendor partners while working on daily campaign deployments as well as small projects.
What You Will Do
Work with ESP partners, creative agencies, Darden Brand teams and Darden Strategy team to create and execute email campaigns that drive business impact, execute a high volume of data-driven, dynamic email campaigns, execute SMS campaigns, and lead tactical development behind day-to-day campaigns.
Why It Might Be a Fit
The ideal candidate will have a background with an emphasis in email campaign development (HTML), execution, post-campaign analysis, and independent decision making. This position requires a collaborative, solution-oriented mindset, and a person who is skilled and experienced in developing email campaigns, and can manage multiple projects at a time.
Requirements
- Demonstrated experience working with an Email Service Provider to deploy email Campaigns
- Proficient in Excel: formulas, filters, and pivot tables
- HTML experience
- Basic knowledge and understanding of data, insight, and strategy
- Ability to adjust communication style such that it is effective with various audiences
- Ability to clearly and confidently communicate/present key learnings and metrics
- Ability to exercise appropriate judgment with a sense of urgency
- Ability to work independently in a detail-oriented function and with minimal supervision
- Ability to build and maintain relationships, with a skill for conflict resolution
To apply for this job please visit linkedin.com.
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