Role Overview
Join Dastra’s Customer Success team to support customers throughout their journey with Dastra, a SaaS platform dedicated to data protection, compliance, and AI governance.
What You Will Do
Manage a portfolio of Mid-Market and Enterprise customers, onboard and implement Dastra, drive product adoption, and secure renewals.
Why It Might Be a Fit
Become a trusted partner and expert on the Dastra platform, helping customers translate complex business, technical, and regulatory challenges into concrete use cases.
Requirements
- 4+ years of experience in Customer Success, SaaS consulting, implementation, project management, or a similar customer-facing role
- Strong understanding of SaaS environments, ideally involving complex or technical products
- Experience managing Mid-Market and/or Enterprise customers
- Experience with onboarding, implementation, adoption, and change management
- Strong communication and stakeholder management skills
- Strong project management and organisational skills
- Customer-oriented, autonomous, and comfortable with complex topics
Benefits
- Meal vouchers
- Company health insurance
- Annual company seminar
- Regular team-building events
To apply for this job please visit linkedin.com.
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