Account Manager (Solutions Management/ Direct Marketing Campaigns)

Role Overview

The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s). Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.

What You Will Do

Primary Responsibilities include executive level engagement of key stakeholders, leading strategic client meetings, interpreting and leading client discussions on results, driving business by ensuring key program goals are met, and taking responsibility for strategy, accurate, and timely program execution.

Why It Might Be a Fit

We are looking for an analytically minded individual with direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing. The ideal candidate will have 5+ years of client services/account management and direct marketing experience, excellent written and verbal communication skills, and the ability to analyze problems and produce a viable solution.

Requirements

• Direct experience or strong ancillary knowledge of database marketing
• 5+ years of client services/account management
• 5+ years direct marketing experience
• Analytically minded, specifically comfortable with data, response metrics and trends
• Excellent written and verbal communication skills
• Ability to analyze problems and produce a viable solution
• Bachelor’s degree required
• Experience with test planning and use cases
• Ability to lead and coordinate people and activities throughout a full solution lifecycle

Benefits

• Health, Dental, and Vision Plans
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan
• Paid Time Off
• Company Holidays